Cleanliness matters more than ever.
The future of travel will never be the same again! Guests are expecting a higher standard of cleanliness more than ever and we are ready to meet your needs so you can travel worry-free knowing your health and safety is our priority when you choose to stay at Malimbu Cliff Villa Lombok.
It’s the little details that matter…
In order to meet the new expectations of our guests and help protect our community, our team at Malimbu Cliff Villa has created a new enhanced cleaning protocol with your well-being in mind, helping to reduce the chances of spreading diseases for your peace of mind – during the COVID19 crisis and beyond.
The Enhanced Cleaning Initiatives to protect your health & safety includes:
- Use of personal protective equipments such as masks and disposable gloves for all staff during duty;
- Hand sanitising is required and provided before entering the villa;
- All staff and guests will receive temperature test before entering the villa;
- All staff and guests are required to wash their hands at least 20 seconds with soap and water before and after duty;
- All doors and windows will be opened after guests check-out to increase air circulation in the space before cleaning or sanitising;
- Use of disinfectants and sanitisers solutions that are approved by regulatory authorities;
- Clean and remove any contaminants, dusts or debris from a surface;
- Clean and disinfect high-touch surfaces such as door knobs, table surfaces, hard dining chairs, kitchen counters, bathroom counters, faucets and faucet knobs, toilets (seat and handle), light switches, remote controls etc;
- Clean and disinfect all hard surfaces and let it air-dry;
- Clean and disinfect all soft surfaces based on the manufacturer’s instructions;
- Wash all linens at the highest heat setting and no shaking dirty linens to avoid the spread of germs;
- Wash all dishes including unused ones in the cabinet to ensure hygienic standards and avoid cross-contamination;
- 24-hour booking gap after cleaning to address the possibility of particles that may remain airborne for a few hours;
- Cleaning supplies are available at the villa for guests who want the ability to clean on their own during the stay.
We will continue to develop and enhance our cleaning initiatives based on customer feedback, in line with governmental guidance, all to keep our guests and communities protected.