FAQs

FAQs

Frequently Asked Questions about
Malimbu Cliff Villa & Lombok

Faq

Working in the hospitality industry for a long time, we’ve got used to a lot of similar questions that our visitors tend to ask us. Here we’ve compiled all of those into one comprehensive list, for everyone’s convenience!
What is Malimbu Cliff Villa’s standard check-in & check-out time?

 

Our standard check-in time is :15:00 and check-out time is 12:00

Is early check-in or late check-out available to guests?

Early check-in and late check-out is subject to availability. Late check out until 18:00 hour can be arranged. Half of the daily rate may apply.

What are your payment terms & policy?

Full payment is required for all bookings online.

Can large incentive groups/companies submit a credit application?

Credit application may be possible however not guaranteed. It depends on your accommodation needs. Please contact us direct to discuss further. For companies with approved credit, the Villa will send a statement of accounts, payable within 30-days after departure.

Can your team help us book some outdoor activities?

Yes, we can certainly help those craving for extra adventure during their holiday in Lombok with some unforgettable outdoor activities.

What are some of the must-see attractions or things to do in Lombok?

Private glass bottom boat, snorkelling and swim with the sea turtles in the Gilis Islands

Hike and picnic at the spectacular Tiu Kelep and Sendang Gile waterfalls

Surfing adventures, from beginner to advanced levels at Malimbu Beach

Golfing at Lombok Golf Kosaido Country Club

Shopping for local crafts

Visit the food market and attend authentic Indonesia cooking class

Coconut husking and palm frond weaving experience

For more information about things to do in Lombok, please visit our Lombok Travel Guide page

What are some of the additional services you provide?

During your stay with us, you may organise additional services including:

  • – Private chef hire
  • – Private butler hire
  • – Professional yoga teacher hire
  • – Airport pick-up & drop-off (included complimentary if you book our packages and deals)
  • – Customised tours
  • – In-house massage therapists
Are breakfast included in the rates?

Yes, breakfast is included in the rates.

Is there internet or WIFI access?

Yes, high speed WIFI is available and complimentary to all guests.

What is the maximum number of guests allowed to stay in the villa?

Our Lombok villa can cater up to 10 adults and 6 children under the age of 12. Extra charges apply for every additional guest staying in-house, sharing using existing bedding.

Is transportation included in the rate?

 

Airport pick-up & drop-off can be arranged for additional fee unless guests book one of our Lombok packages & deals direct. Daily hire is also available. Please contact us to enquire with our Villa Manager direct.